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Trade Marketing Rules – MOD1 – Understanding Shopper Behavior

Trade Marketing Rules – MOD1 – Understanding Shopper Behavior Successful trade marketing begins with one question: how does the shopper decide? This module answers it — and turns the answer into action. You'll work through the shopper journey from the first trigger to the final purchase, and see how the levers you control — visibility, placement, promotions, pricing, packaging, and availability — shape the decision at the point of purchase. You'll examine how behavior changes across physical retail, e-commerce and omnichannel environments, where shoppers routinely research in one channel and buy in another, and what that means for how you plan and execute. The module is built on real trade marketing situations, not theory. You'll see how shopper insights, POS data, loyalty information, and structured store observations combine to sharpen execution and strengthening everyday commercial decisions. By the end, you'll be able to translate shopper insight into specific trade marketing actions — aligning what the shopper wants with what the retailer needs, building stronger execution plans, and influencing purchase decisions across every channel you operate in. Part of Trade Marketing Rules — the foundation series for commercial teams who execute for a living.

Course Instructor: Sudarshan Raman

FREE $14.99 100% OFF

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Course Overview

Most trade marketing plans start with the product. The best ones start with the shopper.

This module makes the shopper your starting point — the person whose decisions, made in seconds at the shelf or on screen, determine whether your plan works. You'll learn why visibility, placement, price, pack, and availability only matter in the context of how a shopper actually behaves — and why that behavior now splits across physical, online, and omnichannel journeys.

It's the foundation. Get the shopper right, and your category, channel, and customer decisions get sharper. Get it wrong, and no amount of spending fixes it.

A practical, example-led starting point for anyone serious about commercial execution.

Get this rule right and everything downstream visibility, promotions, pricing, range starts from the one place that actually decides the sale

Schedule of Classes

Course Curriculum

1 Subject

Shopper Behaviour

1 Exercises9 Learning Materials

Trade Marketing Rules - MOD1 - Understanding Shopper Behavior

About Module 1

Module Introduction

Video
00:03:52

Lesson 1 — Identifying Key Decision Points

Video
00:12:50

Lesson 2 — Channel-Specific Considerations

Video
00:08:30

Lesson 3 — Influencing Shopper Behavior

Video
00:13:08

Lesson 4 — Data-Driven Insights

Video
00:06:53

Lesson 5 — Adaptation & Continuous Improvement

Video
00:06:32

Lesson 6 — Aligning with Retail Partners

Video
00:04:54

Chapter Summary

Video
00:03:31

Knowledge Check - Understanding Shopper Behavior

Exercise

Course Instructor

tutor image

Sudarshan Raman

56 Courses   •   59 Students

Professional with extensive experience in B2C and B2B sectors across the Middle East, Pakistan, Africa, and CEE / NA markets. Focuses on trade marketing, marketing, KAM, sales, business transformation, and business skills. Worked with AEG, P&G, Rothmans, BAT, Bayer, Durex, BiC and 3M. Expertise spans 250+ categories, focusing on Analysis, Planning, Implementation & Control.